Contact details for support

Even a high quality product can cause problems.
In this case you have the possibility to send your complaint to us. Please fill out the form below for support, fields with * are mandatory.
Alternatively, you can download an editable PDF, edit and

Protecting your personal data is important to us. Please read our privacy policy.

Thank you, your HEROSE service team


Service contact:

+49 4531 509-500
Mon-Thu 7:00-16:00, Fri 7:00-12:00

Your contact details

Additional contact person

Product details/problem description

Declaration of contamination

Warnings on the used medium: please mark the appropriate sign

Biolocically dangerous


Has the remarked valve been cleaned properly?*

You will receive a confirmation of your service request via email.

Declaration of Privacy Policy

We only use your personal data to process your service case. This also includes contacting you by telephone or e-mail. We electronically store and process the data while we are processing your service case. Once the service case is completed, we will delete your personal data upon the expiration of the statutory retention periods. We will not share your data with third parties. We only use your data internally in service processing. All relevant contact data of the company, including the contact data of our data protection officer, can be found in the comprehensive privacy statement on our homepage. You have a legal right to request information regarding the data stored about you by us free of charge. You are also entitled to request that inaccurate data be corrected. In addition, you may be entitled to request that your personal data be deleted. If you believe that the processing of your personal data violates applicable data protection regulations, you are entitled to file a complaint with a data protection regulatory authority.