It is very important to us to ensure protection of your personal data as regards the collection, processing and use of such data when you visit our homepage. We would like to take this opportunity below to inform you of the fact that we will ask you for personal data and store and process such data electronically, along with how this will be done as well.
Personal data is information that identifies you. This includes information, such as your name, address, telephone number or email address, but also data such as your place of residence, IP address or bank details. You do not need to disclose personal data in order to use our website. In certain cases we may, however, require your name, address and other details in order to supply the desired goods or perform the desired services.
This shall apply in particular for sending information materials or for responding to individual queries. We shall make suitable reference in cases where personal data needs to be disclosed. Furthermore, we shall only store and process data that you have voluntarily or automatically disclosed.
Processing of your IP address by the web server
Services on the Internet can only be used from a technical perspective if your IP address is disclosed. This is processed by the web servers delivering the websites in question. Your IP address is stored together with other, non-identifiable information in technical protocol files, known as log files. We shall only use these files in order to be able to analyse the reason and impact in situations where a fault arises. The log files are deleted on a weekly basis. Non-identifiable information includes i.a. the following:
- the names and size (Bytes) of the web pages you have visited
- the name of the browser you are using
- the name and version of your operating system
- the device type of your computer (or mobile telephone or tablet)
- date and time of access
- any search engines used via which you have reached our website
- the names and size (Bytes) of any downloaded files
- user agent (Browser)
Apart from this processing by the web server, we shall only use or store your IP address in anonymous form (for more information on this see Google Analytics section).
Intended purpose of personal data
We use the personal data provided by you to respond to your inquiries, process your orders, deliver goods ordered by you, send you our newsletter, or provide you with access to certain information or offers.
With respect to our newsletter, we need your e-mail address to send you the newsletter. We welcome any additional data, such as your first and last name, because then we will be able to personally address you, but the only information required is your e-mail address.
The information you provide in the context of subscribing to the newsletter will only be used to send you the newsletter. You may unsubscribe from our newsletter with future effect at any time free of charge.
The information you enter in our registration form is transmitted to us in encrypted form, which means it is protected against access by third parties.
The newsletter, which is sent by e-mail, contains references in graphics that are loaded by our servers when the newsletter is opened from your e-mail programme. Based on this loading activity we can see whether and when you opened the newsletter. Clicking on the “continue...” link in the newsletter will open the respective article in your browser. We also process information on the opening of newsletter articles in the browser.
We use this usage data to evaluate the readers’ interest in the individual articles. If you want to ensure that we cannot specifically allocate usage data to you, you should not provide a name (or provide an alias) when you subscribe to the newsletter and use an e-mail address without any information that identifies you. We do not create a profile or, in particular, combine the information with additional personal or usage data, though.
We store and process your personal data until you unsubscribe from the newsletter. When you unsubscribe from the newsletter, your personal data (in particular the personal data you provided when you subscribed to it) will be deleted. We will permanently store usage data regarding the newsletter in anonymous form.
We shall only collect, process and use your personal data disclosed online for the purposes as notified to you. Your personal data shall not be disclosed to third parties without your prior consent as required.
The collection of personal data and the transmission of such data to state institutions and authorities that are entitled to receive such information shall only be carried out within the scope of the relevant laws and/or if we are obliged to collect and transmit such data due to a judicial ruling. Our employees and the service providers commissioned by us are obligated by us to ensure confidentiality by us and must comply with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz).
You may request information on the data stored about you by us at any time. Furthermore, you may revoke your consent regarding the collection and storage of your personal data by us with future effect at any time. Feel free to contact our data protection commissioner with any additional questions you may have regarding the privacy notice and the processing of your personal data. If you believe that our processing of your data is unlawful or otherwise violates legal regulations regarding data protection, you may file a complaint with a data protection regulatory authority.
Encrypted and/or unencrypted transmission
All data entered by you on this website is transmitted to us in an encrypted manner, meaning therefore that it is protected from being viewed by third parties.
Furthermore, all of our web pages are SSL-encrypted, meaning therefore that it is highly unlikely that the content you read can also be read by third parties. We use state-of-the-art encryption methods for this process.
Nevertheless, please refrain from sending us personal (or non-personal) medical data, for example, or other sensitive information via our website.
When data is processed in accordance with § 11 of the Federal Data Protection Act, Google will use this information to evaluate your use of the website in order to compile reports on website activity and provide other services related to website and Internet use for us. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data by Google. You can prevent the installation of cookies through the corresponding setting in your browser. However, we wish to point out that in this particular case that you cannot, where applicable, use all of the website’s functions in full. You can also prevent the release of data generated by the cookies about your use of the website (including your IP address) to Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available here from Google.
You can prevent Google Analytics collecting information if you click on the following link. An opt-out cookie is installed that prevents the future collection of your information when you visit this website: Disable Google Analytics.
We make use of Google Maps functionality on our website. Google Maps is a service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you visit one of our web pages containing Google Maps, there is already a link established to Google's servers when the page loads up. In addition to your IP address, it also determines which of our web pages you have already visited. Other personal data, such as your location when accessing such web pages, is also transmitted to Google.
We use Google Fonts on our web pages. Google Fonts is a service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Fonts are downloaded from Google’s servers when our web pages are loaded. Your IP address is then transmitted to Google’s servers. Google also determines in this context which websites you have already visited.
We use external scripts from cloudflare.com, a service operated by CloudFlare, Inc., 101 Townsend St., San Francisco, CA 94107. These scripts are downloaded from CloudFlare’s servers when our web pages are loaded. Your IP address is then transmitted to CloudFlare’s servers. CloudFlare also determines in this context which websites you have already visited.
When you visit our website, information may be stored on your computer in the form of a cookie. Cookies are small text files sent from a web server to your browser and stored on your computer’s hard drive. No personal data regarding the user is stored, only an extra pseudonym that has been generated for you. This information is used, for example, to automatically recognise you upon your next visit to our website and facilitate navigation for you.
You can of course also view our website without cookies. If you do not wish us to recognise your computer, you can prevent cookies from being saved on your hard drive by choosing “do not accept cookies” in your browser preferences. You should consult the instructions of your browser’s developer to find out how this works in individual cases.
Children and young persons under 18
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young persons, nor do we collect such data and disclose it to third parties.
We have taken a number of technical and organisational security measures to protect your personal data from being lost, destroyed, manipulated or accessed in an unauthorised manner. All employees and third parties involved in data processing undertake to observe the Federal Data Protection Act and handle personal data in a confidential manner.
If personal data is collected online and processed, such information shall be transmitted in encrypted form (via SSL/https) in order to prevent abuse of the data by third parties. The technical security measures are continually revised according to technical advances.
Transmission of personal data abroad
With the exception of the aforementioned transmission to CloudFlare and Google as part of using Google Maps and Google Fonts as well as Google Analytics, we do not transfer any personal data abroad. All of the servers that we operate and use are located in Germany.
Change to data privacy provisions
Right of information and right of objection, queries, suggestions and complaints
You can request details regarding your personal information that we have stored at any time. Furthermore, you may also revoke your consent for us to collect and store your personal data in future, and may do so at any time. If you have any further queries as to the information regarding data privacy and the processing of your personal data, please feel free to get in touch with our Data Protection Officer.
Data Protection Officer
Our external operational Data Protection Officer ensures a professional data privacy approach. We are advised by Mauß Datenschutz.
If you have any queries regarding data privacy, please feel free to get in touch using one of the following options:
Telephone: 040 / 999 99 52-0